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Accessibility at the Fringe
Welcome to the Fringe! The Victoria Fringe is committed to creating an inclusive environment and creative home for patrons, artists, staff, and volunteers. We are continually working to identify and break down barriers so that the Fringe can be enjoyed by all. On this page, you’ll find information about different accessibility measures, accommodations, and resources.
Find the info you are looking for below on this page, or download the full Accessibility Guide. An at-a-glance Show Guide (quick reference with all accessibility info by show) is coming soon.
Venue Accessibility and Info
All in person shows take place at the Metro Theatre, 1411 Quadra Street (at Johnson), which has wheelchair accessible seating and washrooms available. The in-person box office at 2-1609 Blanshard Street is also wheelchair accessible.
Please let us know your access and seating needs when you book your tickets, and we’ll make sure to assign you seats that work for you.
The Metro Theatre
All in person shows take place at the Metro Theatre, 1411 Quadra Street (at Johnson).
The Metro Theatre is wheelchair accessible with one row of ground-level tables that seat up to 4 people.
There is one wheelchair accessible washroom on the main level, through the door that also leads to backstage. Please let a Front-of-house manager or volunteer know if you need to use the accessible washroom (they will be wearing Fringe lanyards and nametags), and they will be happy to show you through. The main patron washrooms are up a set of stairs and are not wheelchair accessible.
Booking wheelchair accessible seating: Please indicate that you need wheelchair accessible seating in the provided field when you book your tickets online, or let our box office coordinator know when you book tickets in person.
Other seating needs: When you book tickets, there is a field that asks if you have any accessibility needs. Please let us know of any needs or requests there, and we will make sure to accommodate them when we assign your seats.
In-Person Box Office
The in-person box office is located at Fringe Headquarters (Intrepid Theatre), at 2 – 1609 Blanshard Street (at Fisgard). The box office area is wheelchair accessible. There is no public washroom at the box office.
Hours: 12:30-5:30pm Wednesday to Saturday daily, August 4 through September 23.
A venue guide, or visual story, is available for the Metro Theatre.
Visual stories were created with folks on the autism spectrum in mind, but may be useful for everyone. The visual guide gives written information and pictures about what to expect at the Metro Studio when you come to see a show, including transit & parking, arriving at the venue, bar/concessions, what to expect during a show, and Covid safety information.
The guide is a screen-reader accessible PDF. Please contact email@example.com if you need it in a different format.
ASL Interpretation & Access for Deaf Audiences
ASL interpreted performances
Select in-person performances have ASL interpretation. Most have one interpreter with their own spotlight on one side of the stage. View Connor’s vlog above to learn more about each show!
Free tickets are available to Deaf and Hard of Hearing audience members.
The following performances have ASL interpretation. Most have one interpreter with their own spotlight on one side of the stage.
Tightrope – Aug 15 | 8:15pm. (interpreter: Katt Campbell)
I’m Batman – Aug 21 | 8:30pm (interpreter: Katt Campbell)
Hegnimwaal – Sept 9 | 6:00pm (interpreter: Emily York)
Body and Stumps – Sept 17 | 8:30pm (interpreter: Emily York)
Batman in the Park – Sept 23 | 6:00pm (interpreters: Emily York & Tanya Creed) Join us for this performance on International Day of Sign Languages!
Free Tickets – Book ASL priority seating
Free tickets are available to Deaf and Hard of Hearing audience members.
Check off which shows you want to attend, and provide your name, contact info, and the number of people in your group.
You can also email firstname.lastname@example.org or phone/VRS 250-383-2663.
We are grateful to have been working with Deaf artist, consultant, and advocate Connor Yuzwenko-Martin since January 2021 to assess, expand, and improve our ASL programming and inclusion of Deaf communities.
ASL at FringeKids (online)
Select FringeKids videos have ASL interpretation by Deaf performers.
Free Accessible Tickets Program
Free tickets are available to in-person and online shows in this year’s festival to anyone who self-identifies as part of the d/Deaf or d/Disability community, as an effort to reduce barriers. All tickets must be booked in advance, by 3pm on the day before the performance you want to attend.
Free tickets are available to this year’s festival to anyone who self-identifies as part of the d/Deaf or d/Disability community. We recognize that theatre has been and is often inaccessible to those communities; tickets are available for any in-person or digital performance, as an effort to reduce barriers.
All tickets need to be booked in advance, by 3pm on the day before the performance you want to attend (or the day before the show ends, for online Fringe On Demand shows).
Our box office coordinator Dustyn will then email you to confirm your request has been booked. You can also come in person to Fringe Headquarters or call 250-383-2663 to book, or if you have questions.
The Fringe artists still receive the ticket price of these tickets. Thanks to Disability Alliance BC for their support in this program.
To view captions, click on the CC icon in the bottom right corner of the video player, and select “English (Canada)“.
All Fringe On Demand shows are closed captioned:
The following free events are closed captioned:
Select shows have provided a script for audience members who wish to read in advance of attending the show.
The script library is password-protected. Password: readfringe21
Some shows have provided scripts, in case it is useful for audience members to read in advance of attending the show. While building the script library, we have in mind people whose first language isn’t English, people who process information better textually, d/Deaf and h/Hard of hearing people, people who would like to review the script for content that may be sensitive or triggering, and anyone who would like to know more about a show’s content in advance.
The following shows have a script in the script library:
Elemental: An Original Musical
The Shadow in the Water
Scripts are all provided in PDF format. If you require a different format, please contact Holly at email@example.com or 250-383-2663.
Visit the Script Library here. The password is readfringe21
Visual Stories, Sensory Guides, and Show Introductions
Resources that will give you a sense of what a show is like or what to expect are available for select shows. Expand the button below for more info about each type, to see which shows have resources available, and to view and download them.
These resources are all provided in PDF format. If you require a different format, please contact Holly at firstname.lastname@example.org or 250-383-2663.
A visual story is a guide for people to look at prior to going to the theatre so that they know what to expect during the performance. Visual stories were developed for people on the autism spectrum, and go hand in hand with relaxed performances (though there are no dedicated relaxed performances at the 2021 Fringe), but they may be useful for anyone who wants to get a sense of what a show is like before experiencing it.
The following shows have a visual story (click to view or download):
A sensory guide outlines the basic visual, audio, and other elements of the show. It is text-only with no images, and is not as detailed as a visual story, but will give you an idea of what to expect during the show.
The following show has a sensory guide (click to view or download):
Show Introductions for Blind and low vision audience members
A show introduction outlines visual elements that are essential to understanding a show, often a show that has minimal visual elements, in an effort to make the show accessible to Blind and low vision patrons without audio description.
The following show has an introduction for Blind and Low Vision audiences (click to listen or download):
If there’s information that’s missing, or you have any questions, please contact Fringe associate producer Holly Lam at (email) email@example.com, (voice/VRS) 250-383-2663, or in person at Fringe Headquarters, 2-1609 Blanshard Street (at Fisgard). Holly knows basic conversational ASL.