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Accessibility
ASL interpreted performances
Stay tuned for announcements related to ASL interpreted performances.
Relaxed performance elements
Stay tuned for announcements related to shows that have relaxed performance elements.
Venue Accessibility and Info
The Metro Studio, 1411 Quadra Street (at Johnson) has wheelchair accessible seating and washrooms available.
The Intrepid Studio at 2-1609 Blanshard Street and The Festival Hub at 21-1609 Blanshard Street, are also wheelchair accessible and have an accessible washrooms.
Please indicate any accessibility needs, including wheelchair accessible seating or if you require seating with no stairs, in the provided field. We will do our best to assign seating that works for you and get in touch if we have any questions.
The Metro Theatre is wheelchair accessible with 172 seats on tiered risers, the first row of seating is ground-level seats.
There is one wheelchair accessible washroom on the main level, through the door that also leads to backstage. Please let a Front-of-house manager or volunteer know if you need to use the accessible washroom, and they will be happy to show you through. The main patron washrooms are up a set of stairs and are not wheelchair accessible.
The air conditioning will be on during the house open time, to keep air circulating. This is part of the festival’s communicable disease prevention plan. The system makes a low humming noise.
Booking wheelchair accessible seating: Please indicate that you need wheelchair accessible seating in the provided field when you book your tickets online.
Other seating needs: When you book tickets, there is a field that asks if you have any accessibility needs. Please let us know of any needs or requests there, and we will do our best to accommodate them when we assign your seats.
A visual story is available for the Metro. This guide includes photos and text that will help you get to know the space. It is designed for audience members who want to prepare in advance of their visit.
CLICK HERE to download a PDF of the Metro Studio Visual Story
The Intrepid Studio is a small venue that is wheelchair accessible. It has 40 seats on tiered risers, the first floor of seating is on the ground.
Booking wheelchair accessible seating: Please indicate that you need wheelchair accessible seating in the provided field when you book your tickets online.
Other seating needs: When you book tickets, there is a field that asks if you have any accessibility needs. Please let us know of any needs or requests there, and we will do our best to accommodate them when we assign your seats.
A visual story is available for the Intrepid Studio. This guide includes photos and text that will help you get to know the space. It is designed for audience members who want to prepare in advance of their visit.
CLICK HERE to download a PDF of the Intrepid Studio Visual Story
Metro Studio Theatre
The lights in the entrance area and lobby are LED and incandescent. The lights in the theatre are incandescent.
The lights in the hallways to the washrooms, and the washrooms themselves, are fluorescent, both the upstairs washrooms and the wheelchair accessible washroom on the main floor.
Intrepid Studio
The lights in the lobby are LED and fluorescent. The lights in the theatre are incandescent.
The lights in the washrooms are fluorescent.
Pay-What-You-10 $10 ticket program
10% of tickets for each performance are available for $10, in an effort to make theatre more accessible to equity-seeking groups, newcomers, artists & arts workers, and anyone for whom cost is a barrier. We believe the arts have something to offer everyone and we want to reduce financial barriers to our programming. No registration, forms to fill out, or questions asked. Just select the PWY10 ticket when booking online.
Select the show you would like to attend, click ‘Buy Tickets’, select the Pay-What-You-10 ticket, add to basket, and checkout as normal — no promo code is required. If you require assistance or to book by phone, please call Parker: 250-383-2663.
If there’s information that’s missing, or you have any questions, please contact us (email) sean@intrepidtheatre.com. For ticketing access questions or requests, please email tickets@intrepidtheatre.com